Terms and conditions

Terms and conditions for Tørring Camping & Å Café

Booking and payment

All prices are stated in Danish kroner (DKK) incl. VAT.

When booking Standard pitches, View pitches, Tent pitches, Motorhome pitches, Shelters, Hygge cabins, Family cabins and Grand Canyon tents, the full amount is payable at the time of Booking.

Payment is charged immediately when the Booking is completed.

Once the Booking is completed, you will receive a booking confirmation by email. It is your responsibility to check that the information in the booking confirmation is correct.

Contact details

Tørring Camping & Å Café
Bredgade 67
7160 Tørring

Email: mail@toerringcamping.dk
Phone: +45 41 67 58 00
CVR: 26469988

Right of withdrawal

Booking of accommodation and stays is not covered by the standard 14-day right of withdrawal, cf. the Danish Consumer Contracts Act rules on leisure and accommodation services with a specified date or period.

Cancellation without cancellation option

Cancellation must be made in writing by email.

Standard pitches, View pitches, Tent pitches, Motorhome pitches and Shelters

If you cancel more than 30 days before arrival, the amount paid will be refunded minus an administration fee of DKK 50.

If you cancel 30 days or less before arrival, no refund will be given.

Hygge cabins, Family cabins and Grand Canyon tents

If you cancel more than 30 days before arrival, the amount paid will be refunded minus an administration fee of DKK 250.

If you cancel 30 days or less before arrival, no refund will be given.

No refund will be given for late arrival or early departure.

Cancellation option

Sometimes it may be necessary to cancel a planned stay. That’s why Tørring Camping & Å Café offers a cancellation option, which can be purchased in connection with the Booking.

The cancellation option must be purchased at the same time as the Booking and cannot be added afterwards.

Price

  • 10% of the total Booking price.
  • Minimum DKK 50 for Standard pitches, View pitches, Tent pitches, Motorhome pitches and Shelters.
  • Minimum DKK 200 for Hygge cabins, Family cabins and Grand Canyon tents.

When purchasing the cancellation option

If you cancel no later than 7 days before arrival, 100% of the amount paid will be refunded.

If you cancel between 7 days and 48 hours before arrival, 75% of the amount paid will be refunded.

If you cancel between 48 hours and 24 hours before arrival, 50% of the amount paid will be refunded.

If you cancel less than 24 hours before arrival, no refund will be given.

The amount paid for the purchased cancellation option is non-refundable.

Change of Booking

If you would like to change the Booking date or type of stay, please contact us as soon as possible.

Changes depend on availability and cannot be guaranteed.

Any price difference between the original and the new Booking will be settled separately.

Site rules and removal

All guests must comply with the site’s current rules.

Tørring Camping & Å Café reserves the right to remove guests who seriously breach the site rules or cause a nuisance to other guests.

No refund will be given in the event of removal.

Complaints

If you experience any faults or issues during your stay, please contact reception as soon as possible so we have the opportunity to resolve the problem during your stay.

Liability

Tørring Camping & Å Café cannot be held liable for loss, damage or theft of guests’ belongings.

Guests stay on the site and use the facilities at their own risk.

Personal data

Tørring Camping & Å Café processes personal data in connection with Booking and stays.

Read more in our privacy policy.